darling bunny sticker

when will I recieve my letter?

Cosy Mail ships in the first week of each month. If you subscribe by the 5th, you’ll receive that month’s edition. Subscriptions made after the 5th will start with the following month’s mail.

When will I receive my letter?

Cosy Mail is sent via regular letter post (untracked) during the first week of the month.

• Within Australia: most letters arrive in major cities within 1–2 weeks.
  
• International: delivery can take 15+ business days depending on local post.

How can I update my address or payment details?

You can update your address, payment details, or pause/cancel anytime via your customer portal under your account. Or feel free to reach out to my via email cosystudiosco@gmail.com

Help! I put the wrong address.

No stress—email cosystudiosco@gmail.com ASAP with the correct details. If your order hasn’t been packed yet, I’ll update it before it ships.

When am I billed each month?

You’re billed on the same date each month as your original sign-up. (E.g., sign up on the 15th → billed on the 15th each following month.) If you’d like to cancel, please do so before your next billing date in your customer portal.

Have another question?

Pop me an email at cosystudiosco@gmail.com and I’ll get back to you ✨